Force of Good

Performance Matters

Nov 05, 2011

So October turned out to be another record month for Half Off Depot. Our more established markets showed some nice growth and our expansion markets came up to speed nicely, most of them exceeding rather aggressive growth plans. 

But this week I had to let two people go. That's always tough to do. Hard saddening decisions. Every time a team member fails to perform to expectation disappointment abounds. While I am sure the folks departing will rebound nicely it is a major life occurrence. Something that they will always remember. It is something that I will always remember as well. Because regardless of the reason when somebody does not perform to expectation it is always a bit the fault of leadership. You hired the wrong person, did not manage them well, or did not provide them with the attention and support they needed to succeed. It hurts.

But in a startup people really do need to make their own way. They have to figure it out. There is not a lot of time for counseling or nurturing.

As a leader you have to do what is best for the company. Startups are leaving breathing things. For a startup the size of Half Off letting go two people is akin to cutting off 4% of your body. It's like losing the use of a hand or a foot. But it will heal. The scars will go away. We will be stronger for the challenge.

And it sets the proper tone. Performance matters. 

Posted in Half Off Depot, Management, Startups
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