Start Strong

Spring is in the air and that means that it is once again time for the ATDC Entrepreneurs Showcase. It takes place on April 29th at 2:00pm at The Biltmore.  The theme of this years Showcase is Start Strong.

Since it was first announced on Peachseedz last Wednesday over 200 people have registered to attend. When it is all said and done there will be over 500 entrepreneurs, investors, and business leaders from across the Southeast attending this premier Atlanta event. 

At the Showcase you will be able to see demos from ATDC and VentureLab companies, hear updates on the programming ATDC and VentureLab offer, and network with Georgia's technology leaders.  All of this brought to you by a great group of sponsors including DLA Piper, Noro-Moseley Partners, Silicon Valley Bank, Bennett Thrasher, Habif, Arogeti & Wynne, Imlay Investments, Microsoft BizSpark, Morris, Manning, & Martin, RBC Bank, TechCFO, StartupLounge, TechDrawl, and TechLinks (hey anybody want to sponsor FoG?)

There is no cost to attend the Entrepreneurs Showcase, so register.

After the Entrepreneurs Showcase wraps up Georgia Tech cranks up its Digital Media Demo Day starting at 4:00 pm.

April 6, 2009  |  Comments  |  Tweet  |  Posted in atdc

Quote of the Week

"As soon as it's written, every business plan is wrong. Good
entrepreneurs recognize this, and tend to build agile teams that can
quickly respond to early market information in order to identify a real
business model and minimize risk."

Josh Koppleman

In a great Yogi Berra wisdom for startups article.  There are really two main points to the article.  One, entrepreneurs need to "pivot" or change their initial strategy and vision.  Two, you need to know what inning the game you are playing is in so that you can act accordingly.

And don't forget, venture capitalists do not read business plans.

April 3, 2009  |  Comments  |  Tweet  |  Posted in Entrepreneurship, Startups, Venture Capital

On Alltop

FoG has made its way onto Alltop’s Top Startup News (with its humorous “See also Venture Capital and Egos” sub heading).  I am quite honored.  It’s kinda cool though I don’t think I qualify as one of the cool kids.

Alltop is an “online magazine rack” of popular topics. Alltop updates the stories every hour and users pick topics by searching, news category, or name.  A few weeks ago Alltop launched their MyAlltop feature, which
allows users to create a custom Alltop page that contains only the subscriptions to the websites and blogs they want.

Here’s a nice little walk through.

With the new customization features I can see how the less technically inclined (the majority of folks who use the Internet BTW) might find Alltop very useful.  At a higher level Alltop’s apporach is part of the answer to the information overload problem.  After all, info overload is merely bad design, which is exactly the issue for the way most RSS readers operate.  Alltop says it is aggregation without aggravation.  Perhaps.

You can find my Alltop page at my.alltop.com/lance.  You might want to go grab yours.

April 1, 2009  |  Comments  |  Tweet  |  Posted in Internet

The Internet is Infected

Tonight on 60 Minutes Lesley Stahl will be reporting on computer viruses and botntets that propagate on the Internet and infect PCs, which enable their creators to do all types of evil things via remote command and control.  The show airs tonight, should get some good ratings – it’s right after the NCAAs.  And if information security alone is not your thing Lebron James is featured on another segment in the show.  Leslie Stahl previews her report below.

 

Damballa, an ATDC startup protects businesses from targeted attacks used for organized crime contributed to the show. Not sure what information from Damballa is going to be used on the show but the fact that 60 Minutes is doing a segment on it is huge. The mainstream market is taking an interest in and being educated on the potential impact of botnet armies.

Update:  Here is the segment.

March 29, 2009  |  Comments  |  Tweet  |  Posted in atdc, Internet, Startups

Quote of the Week

"The more options for entrepreneurs, the better."

Brad Feld

In this article discussing Spark Capital's (coolest VC home page yet) new seed investment program, Start@Spark.

The program is setup to provide seed stage investments to Boston and
New York based companies in sectors that fit Spark's profile.  The standard Start@Spark investment will take the form of convertible debt up to $250,000 at a 20%
discount to the follow on round. Spark retains the right to at least provide 50% of the
financing of the next round.  What Spark has created is an outward manifestation of what I have been hearing.  Even though times may be bad at the moment, venture capitlist firms have a deep need to fill their pipelines with seed stage companies so that they have expansion stage companies down the road.

Start@Spark does not consider itself to be competitive with concept/pre-seed focused startup accelerator funds such as Y Combinator or TechStars (Start@Spark is seed stage).  And there is a slew of accelerator firms sprouting up this spring including Capital Factory, DreamIT, LaunchBox (in its second year), TechStars Boston, and Shotput Ventures.

From an entrepreneurs perspective I agree 100% wtih Brad's perspective.  But from an investor's point of view the story is quite different.  Assuming that each of these new funds is looking to bring in a class of ten with an average funding size of $20,000 all of a sudden you have $1,000,000 being invested in 50 concept stage startups on top of what LaunchBox, TechStars, and YC (with it's recent $2 million investment from Sequoia Capital) are already doing.  That's a lot of startup concepts being funded.  Regardless of where an accelerator fund happens to be based I tend to agree with Paul Graham, the founder of YC, these accelerator funds are all drawing from the same national applicant pool.  They are going to have a quality supply problem.  Which is not to say that they will be unsuccessful, they just need to fight to obtain raw materials, which in this case is intelligent and driven teams.

It's a good time to be an entrepreneur.

March 26, 2009  |  Comments  |  Tweet  |  Posted in Quotes

mobicamp

mobicamp will take place on Friday May 29, 2009 from 5-10 pm at Georgia Tech's Advanced Technology Development Center.   What is mobicamp you may ask?  According to Amro Mousa who is spearheading the event:

mobicamp is a new, annual
unconference in Atlanta centered around mobile technology and its
impact on the day to day life of average users. It is aimed mainly at
software developers and students, but is open to anyone with interests
in the mobile/wireless space.

Somehow or the other I convinced Amro that it might not be a bad idea to have some more business focused discussions as well and he has partnered with the Wireless Technology Forum in an effort to broaden the scope a bit.

mobicamp is based on the wildly popular unconference design of BarCamp.  We've had two very successful BarCamps at ATDC the past two years and the first CloudCamp back in January.  There (hopefully) will be no cost to attend, but those that do so must agree to actively participate either as speakers, active audience members, or volunteers.  The premise is simple.  Come together.  Meet new people.  Think big thoughts.  Say what you are thinking.  Leave energized.

Registration is now open.

Amro is also looking for a few sponsors.

March 25, 2009  |  Comments  |  Tweet  |  Posted in atdc, Internet, Unconference

Calacanis’ Customer Acquisition Cost Math

You may have heard that Jason Calacanis, the CEO of Mahalo, publicly offered $250,000 for two years for one of the top twenty slots of suggested users that Twitter is now offering up as part of its service.  Jason's offer was a publicity stunt.  A game.  He intended to attract media coverage.  He is extremely skilled at getting attention.  The king of linkbait.  It is one of the things that makes him a good entrepreneur.  And once again it worked.

But with an interchange with TechCrunch he said he was serious about the offer.  And I believe he is.

Jason outlined his thought process for the $250k offer in his most recent list mailing (He stopped blogging in 2007.  Blogs are so last, last year, though he really did not stop.)  Jason did some math on his offer and this is what it looked like.

My plan was to post the Top Five most absolutely fascinating questions
from Mahalo Answers to our @questions account every day.
Everyone loves a timely or fascinating question and, in my estimation,
I would get a one percent clickthrough rate on each question. If I was
able to reach three million followers, and kept half of them (1.5m),
that means every tweet would get 15,000 visits. Five a day means
75,000 daily visits, and over two million visits a month–or close to
50m visits of two or three years. Some percentage of those two million
would participate in Mahalo by asking or answering questions, and if
that number is also .5 to 1%, that means I would get about 250,000 new
members for my service.
Each of those 250,000 new members would cost me one dollar, and I'm
certain over their lives we would monetize them for much more than
that.

Jason estimated his customer acquisition cost of doing a deal to buy a Twitter suggested users slot to be a dollar.  Customer acquisition cost is simply the cost of securing a new customer, member, or user.  And while not every startup is well funded like Mahalo and has $250k
to throw around on a whim, there is an important lesson here. 

Customer acquisition cost is a key driver of any Internet business.

Especially so for early stage and growth stage companies.  It deserves deep thought and consideration.  While I might not buy into Jason's math and question some of the assumptions made to reach the customer acquisition cost in this instance, he walked through the logic.  Every entrepreneur running an Internet business needs to be able to do the same.  You can start with a very simple model.  If you have no history make some reasonable well thought out assumptions. Have data points and facts to back your assumptions.  Using services like Facebook, Google, and Twitter as examples and a basis for assumptions is a bad idea.  Yes, Web services need to grow virally and via word of mouth (the two are not one and the same) to be successful.  But at some point it is going to take more then that.   Just assuming 20% quarter over quarter growth rates won't cut it.  Nobody is going to buy into that assumption unless you are actually achieving 20% quarter over quarter growth rates. And then they are going to want to know how you are going to sustain it.

Customer acquisition costs is one of the three most important drivers of a SaaS business model (churn and recurring revenue being the other two), if you are going to build a successful Internet business you need to know customer acquisition marketing cold or find somebody who does.  It is the only way that you can cost effectively grow your business. 

As for Jason's offer?  He raised it to $500,000.

March 24, 2009  |  Comments  |  Tweet  |  Posted in Business, Entrepreneurship, Internet, Marketing, Startups

Quote of the Week

“How special do you want to be?  Pay the price.”

Rick Pitino

Scribbled on in a Madison Square Garden locker room during halftime of the Louisville/Villanova during the Big East tournament.

Louisville came out of that locker room pumped up.  They overcame a 26-34 halftime deficit by going on a 17-2 scoring run and won the game 69-55. Louisville played passionate defense, forcing ‘Nova to commit 12 and shoot 34.6 percent from the field.

To be special you have to decide you want to be that way and commit to doing what it takes to reach that outcome.

March 20, 2009  |  Comments  |  Tweet  |  Posted in Quotes

Twitpay Secures Seed

AtlantTech reported today that Twitpay has raised an undisclosed round of funding.

Twitpay, the second Startup Weekend Atlanta company to secure seed captial (Skribit being the first), is a simple way to send payments via Twitter.  The service is powered on the backend by Amazon Payments. Twitpay went live two weeks ago.

Twitpay has been featured on CNN, The New York Times, and Time. Most recently Twitpay was listed as the second of 99 Essential Twitter Tools and Applications.

With all the media attention and a little money in the bank, founders Don Brown and Michael Ivey are now focused on gaining some traction.

Mr. Money Wings is happy. 

Disclosure:  I am Twitpay advisor and stockholder.

March 19, 2009  |  Comments  |  Tweet  |  Posted in Angels, Internet, Startups

Startups: The Early Stage

This is the third in a series of articles that discusses the stages of a startup. Previously the concept stage and seed stage were covered.  Today the early stage is addressed.

As one may can surmise from the intro, the early stage is the third stage of a technology startup.

The key element being addressed in the early stage is market development.
Proving that the product is valuable.  That customers are willing to pay for it and/or use it.

If you are proving that the product is valuable for the most part it is built (a product is never fully built and development is never “over”, but that is a topic for another day).  Product development is focused on refining the product.  Creating a complete product.  A commercial grade product.

The business focus is on sales and marketing.  Getting sales and usage to trend upward.  Developing customer relationships.  Continuing to get user feedback.  Building a pipeline.  Traction.  Using word of mouth to spread the word about the company and product.  Focusing on key influencers.  Refining the go to market strategy.  Continuing to refine the business plan and replacing assumptions with what you are actually seeing as the business rolls out.  Some larger corporate infrastructure elements come into play for when the company hits the growth phase.

The team is growing.  A well rounded management team has joined the founders.  There are employees.  Maybe seven or so in the beginning of this stage.  Typically 20 – 30 people in total mid early stage.  More if the company continues to blossom. These employees enable a startup to accomplish much more, much faster then in earlier stages.  They also bring a new set of issues that need to be addressed. There is a real board of directors.  This means the CEO has a host of bosses that he or she needs to manage.

Revenues are growing.  More than the $500,000 in the seed stage.  Maybe a $1 million. Or there might not be any revenue at all.  A very rare breed.  Regardless, you are starting to see significant use traction.  Web plays have 1 million unique visitors or more.

Intellectual property protection activity is becoming more sophisticated.  The IP strategy developed in the seed stage is being implemented.

Funding obtained during this stage is between $1 million and $5 million.  It could be more. The funding comes from serious angels, angel networks, or more often then not, VCs.  As always, bootstrapping remains an option, but if its “time to go” outside investment may be the best strategy.  The valuation range remains broad.  Say $2 million to $10 pre-money.  Funding most likely takes the form of preferred equity.  It’s the first stage where VCs generally play.  The Series A.  To an entrepreneur that has been at it for two years things don’t seem early at all.  To the VC it is.  This causes a great deal of frustration to entrepreneurs.  Potentially the most important point in this whole series is that first stage venture capital investments go to the type of startups at the operational stage described above the vast, vast majority of the time.  If a startup does not possess the characteristics of an early stage company it should think long and hard before attempting to raise funds from venture capitalists.  My advice is don’t worry about venture capital.  Build your business. If you do that venture capital will find you.

The early stage lasts from one to two years.

Get to the point where you are generating $4 or $5 million in revenue at a 200% plus growth rate and things get exciting.  Did I just mention the word growth?  I did.  That is the next and final stage of a technology startup.

 

March 18, 2009  |  Comments  |  Tweet  |  Posted in Entrepreneurship, Startups